Customer Account Project Specialist (Charlotte, NC, US, 28208)
Customer Service
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.
Job Description
What will you do as a Strategic Customer Account Project Specialist at Sealed Air?
As a Strategic Customer Account Project Specialist, you’ll play a key role in building strong relationships with Sealed Air’s strategic national accounts while supporting sales growth and customer satisfaction. You’ll apply your knowledge of animal, meat, food, or packaging science to support the development of new products and processes, including multi-layer polymer films, packaging equipment, and automation for the meat processing industry. You’ll work closely with customers and cross-functional teams to solve technical challenges, deliver solutions, and manage projects from development through implementation.
Responsibilities
Why do we need you?
- Serve as a key customer contact, building relationships across R&D, Procurement, Marketing, Engineering, and other customer functions while understanding and addressing their needs.
- Partner with Sales to identify new business opportunities and support strategies that drive growth across new and existing accounts.
- Stay informed on industry trends, market conditions, and competitive landscapes to identify opportunities for business expansion.
- Build strong knowledge of Sealed Air’s products, services, and technical capabilities to communicate their value and provide effective technical guidance.
- Collaborate with R&D, Engineering, Front-End Innovation, Portfolio, Customer Service, Field Quality, Regional Sales, and other teams to address customer-specific requirements.
- Coordinate cross-functional projects, ensuring solutions are delivered on time and successfully implemented.
- Manage multiple projects simultaneously by tracking progress, identifying risks, resolving issues, and keeping priorities on track.
- Maintain accurate project documentation, including project plans, reports, and customer communications
Qualifications
What do you need to succeed?
- Knowledge of the food industry, particularly the meat processing sector; plant experience is highly desirable.
- Understanding of food, meat, animal, or packaging science and its application to products and processes.
- Ability to understand technical concepts and translate them into clear, concise information for non-technical audiences.
- Strong customer-facing communication and relationship-building skills.
- Ability to work independently, take ownership, and drive projects with limited supervision.
- Project management or research skills, including prioritization, multitasking, risk identification, and meeting deadlines.
- Strong interpersonal and communication skills to effectively engage stakeholders at different levels.
- Willingness to travel frequently to customer sites and attend industry events as needed
Requisition id: 56971
Relocation: Yes
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
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