Customer Account Project Specialist (Duncan, SC, US, 29334)
Customer Service
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.
Job Description
What will you do as a Strategic Customer Account Project Specialist at Sealed Air?
As a Strategic Customer Account Project Specialist, you will play a key role in supporting Sealed Air’s Strategic Account team by building strong customer relationships, driving sales growth, and helping deliver solutions to critical packaging challenges. You’ll apply your knowledge of animal, meat, food, or packaging science to support the development of new products and processes, including multi-layer polymer films, packaging equipment, and automation within the meat processing sector. This role combines customer engagement, sales growth, technical expertise, and project management.
This role will focus on supporting Sealed Air’s customers across the Northwest Arkansas area, building strong customer partnerships and traveling frequently to customer sites throughout the region.
Responsibilities
Why do we need you?
- Build strong relationships with key customer stakeholders across R&D, Procurement, Marketing, Engineering, and other functional areas.
- Understand customer needs, concerns, and requirements, providing solutions that support a high level of customer satisfaction.
- Partner with the sales team to identify new business opportunities and support strategies that drive revenue growth across new and existing opportunities.
- Monitor industry trends, market conditions, and competitive landscapes to identify opportunities for business expansion.
- Develop a strong understanding of Sealed Air’s products, services, and technical capabilities to effectively communicate their value to customers.
- Provide technical guidance and support to customers and internal teams while collaborating with R&D, Engineering, Front-End Innovation, Portfolio, Customer Service, Field Quality, Regional Sales, and other stakeholders.
- Coordinate cross-functional projects, ensuring timely delivery and successful implementation while managing multiple projects simultaneously.
- Track project progress, identify risks and resolve issues, while maintaining accurate project plans, reports, and customer communications
Qualifications
What do you need to succeed?
- Knowledge of animal science, meat science, food science, or packaging science.
- Knowledge of the food industry, particularly the meat processing sector; plant experience is highly desirable.
- Understanding of packaging products, processes, equipment, and automation, particularly within meat processing.
- Ability to understand technical concepts and translate them into clear, concise information for non-technical audiences.
- Project management and/or research skills, including prioritization, organization, and management of multiple projects and deadlines.
- Strong customer-facing communication and relationship-building skills.
- Ability to work independently, take ownership, and drive projects with limited supervision.
- Willingness to travel frequently to customer sites and attend industry events as needed.
Requisition id: 56826
Relocation: Yes
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at globalta@sealedair.com.
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