Uncommon Life | St. Joseph, MO

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Director Clinical Applications

Mosaic Life Care

Mosaic Life Care

IT
St Joseph, MO, USA
Posted on May 30, 2025
Details

  • Director Clinical Applications
  • IT APP & Digital Prod Dev
  • Full Time Status
  • Day Shift

Summary

  • Under general direction of the VP of Applications and Digital Product Development, the Director of Clinical Applications is responsible for leading the strategy, implementation, optimization, and support of the Epic electronic health record (EHR) and other clinical and revenue cycle applications, services, resources, reports and integrated applications across Mosaic Life Care. This role ensures that clinical technologies align with organizational goals and drive improved outcomes, end user experience, and operational efficiency. The Director works closely with clinical, financial, and operational stakeholders to support the delivery of high-quality, patient-centered care through well-governed, integrated, and innovative applications solutions. The Director contributes to application governance, change control processes, optimization initiatives, and value realization strategies that enhance the effectiveness of care delivery and revenue integrity. The Director oversees teams responsible for clinical and revenue cycle applications, ensuring the design, maintenance, and performance of these systems meet the needs of users and support enterprise growth and transformation.
  • This position works under the supervision of the VP of Technology Services and is employed by Mosaic Life Care.

Duties

  • Participate in enterprise IT governance, including Epic Change Control, to ensure coordinated planning, prioritization, and communication of initiatives. Represent clinical and revenue cycle applications in governance forums, steering committees, and strategic planning.
  • Collaborate with clinical and operational leadership to identify and deliver technology solutions that improve patient care, financial performance, and caregiver experience.
  • Drive alignment of the clinical and revenue cycle systems with the applications strategy, roadmap, and broader organizational goals and objectives.
  • Lead and develop multiple applications teams responsible for configuration, support, and enhancement of Epic and other clinical and revenue cycle systems to ensure business standards and service levels are met.
  • Establish team goals, metrics, and performance expectations for teams within areas of responsibility, ensuring alignment to department priorities.
  • Deliver consistent and timely training, guidance, and feedback to encourage success and promote team growth through regular developmental conversations and identification of developmental opportunities
  • Provide regular coaching, feedback, and development planning for team members to foster growth and accountability.
  • Facilitate communication and change management strategies that promote adoption, collaboration, and system-wide alignment.

Qualifications

  • Bachelor's Degree in field of computer science or related field, or equivalent experience is required.
  • Minimum of 5 years' experience in the healthcare industry is required. Experience with systems design and development from business requirements analysis through to day-to-day management. Good understanding of computer systems is required. Advanced clinical system experience highly preferred is preferred. Proven experience in IT planning, organization, and development, including budget development and accountability is preferred. Organizational skills, along with attention to detail, and the ability to achieve deadlines in a complex, dynamic environment is preferred. Substantial exposure to enterprise software applications and outsourced systems, including cloud based applications/systems is preferred. Proven leadership ability and ability to set and manage priorities judiciously is preferred. Positive service-oriented interpersonal and communication skills is preferred. Ability to motivate in a team-oriented, collaborative environment with satisfaction in helping others become more effective is preferred.