Uncommon Life | St. Joseph, MO

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PFS Medical Insurance Follow Up Specialist I

ML

Mosaic Life Care

USD 16.74-23.44 / hour
Posted on Jan 10, 2026

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details
  • Remote - PFS Medical Insurance Follow Up Specialist I
  • Collections & Follow-up
  • Full Time Status
  • Day Shift
  • Pay: $16.74 - $23.44 / hour
Summary
  • Candidates residing in the following states will be considered for remote employment: Alabama, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Mississippi, Nebraska, North Carolina, Oklahoma, Texas, Utah, and Virginia. Remote work will not be permitted from any other state at this time
  • The PFS Medical Insurance Follow-up Specialist I's general responsibilities include but are not limited to:

    • Accurately following up on medical insurance claims that have been billed to a variety of carriers
    • Adequately following up on claims to determine reason for claims denials and work to resolve claim for payment
    • Collaborate with various areas of revenue cycle and the organization to ensure accurate and timely follow-up on claims
    • Stay current on compliance and payer policies and share information with other caregivers within the organization.
  • This position is employed by Mosaic Life Care.
Duties
  • Works daily to analyze the unpaid claims and denials.
  • Identifies and investigates the reasons for non-payment and which action is needed to resolve in a timely manner.
  • Performs various follow-up actions such as contacting insurance carriers by phone, checking payer websites, contacting patients when needed, and thoroughly documenting actions within the software system.
  • Performs all other duties and special projects as assigned by departmental leaders.
Qualifications
  • H.S. Diploma is required. Associate's Degree preferred.
  • 2 years of non-clinical healthcare experience, preferably in revenue cycle preferred.