| Job Description | Assists in the daily operational management of the department and performs a wide variety of administrative and support activities to ensure that the department runs smoothly and effectively.
ESSENTIAL DUTIES: - Provide operational and administrative support as required to facilitate the effective performance of the department.
- Serve as a primary point of direct administrative contact and liaison with other departments, individuals, and external institutions and agencies on a range of issues.
- Provide a high level of customer service to visitors to the department, providing appropriate information as necessary.
- Assist with the development and oversight of the budget and financial information.
- Coordinate technical updates and upgrades.
- Maintain and renew departmental contracts.
- Handle phone calls, mail, and emails appropriately and professionally.
- Process departmental paperwork.
- Coordinate schedules and calendars as required; coordinate meetings and events and make travel arrangements as necessary.
- Maintain department telephone lists and organizational charts.
- Draft, edit, and update documentation, spreadsheets, reports, and web pages as required.
- Monitor time reports.
- Maintain office supplies.
- Supervise, train, and mentor student workers.
- Represent the department at meetings and on committees as required.
- Organize, manage content and distribute the weekly employee e-newsletter.
- Fulfill requests for business cards, stationery, digital letterhead and small design projects.
- Process campus project requests.
- Monitor and approve posts on the employee and student listservs.
- Coordinate giveaways for community-related events.
- Perform other related duties as assigned.
Knowledge, Skills and Abilities: - Proficient in Microsoft Office programs, Adobe Suite programs and Google Workspace.
- Strong customer service skills.
- Good problem solving skills.
- Organized thinker with exceptional attention to detail.
- Excellent communication skills, both verbally and in writing.
- Ability to work with confidential information.
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
- Ability to meet deadlines.
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| Physical Demands | - Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.
- General office conditions. Exposed to moderate noise levels.
- Required to use close vision and be able to focus.
- Regularly required to talk and hear; frequently required to sit, stand, and bend at the knee and waist, and walk.
- Must be able to have repetitive wrist, hand and/or finger movement to type and work on computer.
- Must have finger dexterity and hand-eye coordination to work on computer, telephone, and related office equipment.
- Regular attendance is a necessary and essential function.
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