| Job Description | Administers the university’s accounts receivable and third-party billing systems, ensuring that charges, credits, payments, and refunds are accurately entered into the accounting system.
ESSENTIAL DUTIES: - Supervise and direct the daily administration and activities of the university’s accounts receivable and third-party billing systems.
- Maintain the accuracy of charges, credits, payments, and refunds, and reconcile the accounts receivable sub-ledger to the general ledger.
- Oversee and/or perform the refunding of credit balances, the maintenance of direct deposit records, and the resolution of deposit returns.
- Supervise the application of financial aid to university charges.
- Release financial aid refunds to students in compliance with university, federal, and state laws and regulations.
- Perform financial and accounting tasks for the entire organization, including, but not limited to, cash handling, gatekeeping, account management, procurement card processing, and purchasing.
- Maintain and oversee Banner Student Accounts Receivable along with Touchnet software by maintaining appropriate controls, troubleshooting problems, coordinating solutions, and maintaining a proper coding system.
- Develop a competent and efficient student accounts receivable staff by training the staff in new policies and procedures and supervising their daily activities.
- Train departmental staff on relevant university policies and procedures to ensure that excellent customer service is provided to students, parents, employees, and non-university customers.
- Prepare journal entries and reconciliations as required.
- Prepare and supervise the preparation of audit work papers for the fiscal year audit.
- Coordinate with and support the activities of the Collection/Bad Debt system; coordinate the write-off of bad debt.
- Perform other related duties as assigned.
Knowledge, Skills and Abilities: - Knowledge of Title IV regulations.
- Knowledge of GASB and GAAP rules and regulations and the collection process.
- Ability to analyze and discuss student accounts with students and parents.
- Ability to manage a team that includes student employees.
- Proficient in Microsoft Office programs and other general office equipment.
- Organized thinker with exceptional attention to detail.
- Excellent communication skills, both verbally and in writing.
- Strong customer service skills.
- Ability to effectively organize and prioritize work as well as concentrate on multiple tasks simultaneously.
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| Physical Demands | Light Work
•Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. |
