Analyst (PV)

Boehringer Ingelheim
Boehringer Ingelheim

IT

St Joseph, MO, USA

Posted on Jun 22, 2026
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PV Systems Temp Support Duties

  • Hours 8-5 Responsibilities during RFP project
  • Responsible for running routine reports and queries from the GPV database tables using SQL when needed
  • Support computerized system validation testing
  • Responsible for PV systems Product Dictionary entries and routine maintenance in databases
  • Product Dictionary updates and new entries
  • Product Family maintenance
  • Product Line updates
  • Responsible for triage tickets for system support


1st line of support for PV System tickets

  • Support new user set up in PV Systems
  • PV Systems set up
  • Curricula assignments
  • Mailbox maintenance
  • Supporting initial login for new users
  • Support Training coordination for PV User community
  • New User trainings
  • Support communication to PV System User community
  • Front line to User community for system support
  • Support PV system monitoring and liaise with IT / Vendor to resolve system issues
  • Case Type Changes
  • Product Family verifications
  • Supports review of PV Documentation
  • Support PV Documentation organization and archiving
  • Supports dashboard maintenance and monitoring
  • All other duties assigned by Leadership


Skills

  • Experience with GxP computerized systems
  • Experience with SQL
  • Well organized; ability to prioritize assigned tasks
  • Experience working within a team environment
  • Experience with customer service Education
  • IT or Business Degree (Associate or Bachelors)


Preferred: Experience with global systems and users
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