Access Representative - Emergency Department
Mosaic Life Care
St Joseph, MO, USA · St Joseph, MO, USA · Missouri, USA · United States
USD 15.76-15.76 / hour
Posted on Apr 24, 2025
Details
- Access Representative - Emergency Department
- ED Registration
- Full Time Status
- Evening Shift
- Pay: Starting at $15.76 / hour
- This position greets patients, visitors and ascertains their needs, presenting a professional, courteous appearance. Registers patients timely and accurately online. Follows Patient Access standards to ensure adequate data collection and distribution.
- This position works under the supervision of the Manager and is employed by Mosaic Health System.
- Registers or activates patient accounts timely and accurately, updating if necessary to ensure the integrity of the database, registers medical center outpatient, lab specimens, and emergency room patients.
- Obtains appropriate signatures for the following: Hospital Consent to Treat, Assignment of Insurance Benefits, Notice of Privacy Practice if applicable, Insurance pre-certification arrangements and financial responsibility, this includes contacting family, legal guardian, DPOA, or appropriate person when necessary for consent to treat.
- Routes patients to ensure proper tests are completed in the correct order to guard against treatment delay. Escorts patients and/or family to ancillary departments.
- Verifies Insurance Eligibility on every patient encounter. Collects deductibles and co-pay amounts from patients upon admission.
- Assures confidentiality of information regarding patients, hospital personnel and medical staff.
- Other duties as assigned.
- High School Diploma or GED equivalent is required. Medical terminology course preferred.
- One year customer service, medical office background preferred. Typing of 35 wpm is required.
