Uncommon Life | St. Joseph, MO

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First Impressions Coordinator

Mosaic Life Care

Mosaic Life Care

Operations
St Joseph, MO, USA
USD 15.38-19.99 / hour
Posted 6+ months ago

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care.

Mosaic has a wide array of benefits to meet each employee’s individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.

Details
  • First Impressions Coordinator
  • Human Resources
  • Full Time Status
  • Day Shift
  • Pay: $15.38 - $19.99 / hour
Summary
  • The First Impressions Coordinator is the first impression of the Human Resources office and is responsible for providing exceptional customer service in person, online and via the telephone. The First Impressions Coordinator is a critical role that is often times the first and last experience a caregiver/customer has with the Human Resources. The First Impressions Coordinator is not only responsible for the duties listed below but for also continuously reviewing services provided to improve efficiencies, quality and overall caregiver experience. Assists with a variety of clerical duties providing support for the day to day performance of Human Resources.
  • This position works under the direction of the Talent Director and is employed by Mosaic Health System.
Duties
  • Acts as a receptionist for the Talent and Organizational and Wellbeing department by greeting and assisting caregivers/customers promptly and professionally both in person and by telephone. Provides exceptional customer service with each encounter.
  • Processes tickets through NeoCase for a variety of Talent related items such as - replacement badges, employment verifications, PTO hour donations, etc.
  • Assists with caregiver onboarding by contacting new hires to notify them of items still needed, preparation of benefit paperwork, monitors and ensures compliance with I-9 documentation collection & timely completion..
  • Assists with new hire orientation to enter new hire badges into ID system, distribution of stipends and attends orientation to collect new caregiver documents.
  • Provides a variety of clerical duties to support the Talent Agency to include - sort and distribute department mail, address Thank You cards, sorts and scans personnel files into Paperstore, etc. May provide assistance with special projects, data entry and recruitment support as needed.
Qualifications
  • High School Diploma or GED equivalent required.
  • Proficiency in Microsoft Office - Word, Excel, PowerPoint required. Previous clerical experience required.