Uncommon Life | St. Joseph, MO

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Administrative Assistant

Missouri Western State University

Missouri Western State University

Administration, Education
St Joseph, MO, USA
Posted on Mar 18, 2025
Position Information
Position Title Administrative Assistant
Job Description
The Administrative Assistant assists in the daily operations of the Registrar’s office, including review of all incoming paperwork, emails and documentation, assisting visitors with excellent customer service, and a wide-variety of administrative support duties.

ESSENTIAL DUTIES:
1. Facilitates all aspects of coverage for the Registrar Welcome Area
  • Answers main telephone number, answering questions and directing appropriately
  • Greets and provides information to visitors, students, university staff and faculty
  • Provides guidance and assistance to students using office workstations and online university processes
  • Reviews, collects and distributes documents and records received from visitors and from incoming mail
2. Oversees department email account, responding and taking action as needed.
3. Assists with transcript ordering process, including problem research and resolution.
4. Responsible for validating enrollment and degree verifications, plus researching inactive student record requests.
5. Assists in scanning, review and processing of student record documents applying university academic policies and FERPA confidentiality standards to all position functions.
6. Performs other duties of similar nature or level.

Knowledge, Skills and Abilities:
  • Thinks constructively and initiates appropriate action to solve problems
  • Strong interpersonal relationships and communication skills
  • Professional image
  • Dependable
  • Good time management, good listener, prompt, organized
  • Efficient with technology
  • Advocate for students
Required Qualifications
High School diploma or GED; one year of specialized training in administrative support or a related field; three years of administrative support or related office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Qualifications
Excellent organization and record keeping skills, and experience working with the public.
Physical Demands
Sedentary work; exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
FLSA Non-Exempt
Additional Demands
Hours of Work
Monday – Friday 8 a.m. to 4:30 p.m.