Commercial Account Representative
BHJ A/S
Sales & Business Development
This job posting is a remote sales role to be located near or around Logansport, IN. Seeking candidate located in either Illinois, Indiana or Wisconsin.
BHJ USA, LLC. is a leading supplier of fresh/frozen meat blends to both the wet and dry pet food industries. The Commercial Account Representative plays a critical role in supporting BHJ’s strategic customer relationships and business growth. This position is responsible for managing daily customer interactions, executing sales and service strategies, and ensuring seamless coordination with internal teams to deliver high-quality products and solutions. The Commercial Account Representative acts as the primary point of contact for customers, helping to co-create value-driven solutions while supporting the company’s long-term growth objectives by performing the following duties:
- Serve as the day-to-day liaison for assigned commercial customers, ensuring consistent communication and timely resolution of inquiries and issues.
- Support sales efforts by assisting in contract preparation, order management, and pricing verification in collaboration with cross-functional teams.
- Maintain accurate customer records, including sales orders, pricing agreements, and service history.
- Collaborate with internal teams—including Quality Assurance, Procurement, Billing, and Transportation—to ensure customer requirements, product specifications, and inventory levels are met.
- Assist in identifying opportunities for growth within existing accounts and escalate strategic opportunities to management.
- Track and report customer feedback, grievances, and market trends to inform decision-making and continuous improvement.
- Participate in trade shows, customer site visits, and other business development activities as directed by management.
- Uphold BHJ’s company values in all professional interactions and ensure compliance with company policies and procedures.
- Protects organization's value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Complies with attendance guidelines of the company
Requirements:
- Ability to build strong internal and external relationships across cultures and time zones
- Excellent negotiating skills
- High level of attention to detail and accuracy
- Decision-Making: Autonomous decision-maker who aligns with BHJ's values.
- Quality Systems: Understanding of food safety & quality management systems.
- Operational Knowledge: Familiarity with food production processes.
- Proficient computer skills including Microsoft Office (Word, especially Excel, Power BI and CRM’s)
- Analytical and problem-solving skills
- Proficient verbal and written communication skills
- Bilingual in English/Spanish is a plus
- Ability to follow written and verbal instructions
- Ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
- Ability to work as a part of a team and treat coworkers with respect
Bachelor's degree and at least 2-3 years experience or equivalent is required along with experience in leadership, process improvement and production planning and scheduling. Experience in the meat processing industry and an understanding of commodities and transportation market is preferred. Ability to travel 30%+ based on home location distance to plant in Logansport, IN.
We support a drug free workplace and conduct pre-employment drug screening. Must be authorized to work in the U.S. We participate in E-Verify. EEO Employer.
