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PURPOSE OF POSITION:

Deliver business value through data analytics

MAJOR RESPONSIBILITIES:

• Performs basic analysis to identify problems and present solutions.
• Able to create simple solutions to answer questions or provide insights.
• Demonstrate aptitude to learn and understand business processes.
• Demonstrates analytical ability and critical thinking using data to draw conclusions.
• Demonstrates analytical ability and critical thinking skills with strong attention to detail.
• Remain up to date on technology changes and best practices.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• High School Diploma or GED required
• Bachelor’s degree in related discipline strongly preferred, but consideration may be given to an exceptional candidate with 2 years relevant experience.

OTHER POSITION SPECIFICATIONS:

• Good analytical, verbal, and written skills required
• Ability to work independently at least 25% of the time
• Maintain company confidentiality
• Interact with users for system clarifications and requirements
• Provide user support for Altec associates via phone, email and in person
• Willingness to work outside standard business hours to resolve issues or complete special projects
• Track and maintain constant communication with the customer from the beginning to the end of any established case, issue, or concern
• Remain highly adaptable
• All other duties as assigned.
• Must be willing to travel as needed to perform job duties up to 10%

Responsibility for Safety:

• Safety In everything we do

Value Driven: Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development – Teamwork

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.